It is clear to see that tensions in the workplace are growing rapidly in this demanding economic environment.

In this video, Dr. David Wolf Ph.D describes various techniques to diffuse workplace hostility and create a more peaceful work atmosphere.

Tags: conflict communication, Desk Rage, diffuse anger, workplace hostility

This entry was posted on Tuesday, October 21st, 2008 at 10:03 pm and is filed under Transformative Communication, Workplace Relatationships. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.